Arbutus Ridge

Phone: 0845 094 8487 Email: info@arbutusridge.co.uk

Arbutus Ridge

works with you to find IT-driven ways of making your business run better. Our clients are small business owners who know that growth and value are held back if you depend on one or two key people being there all the time. Everything we do is about helping you improve the systems and processes on which you rely.

Testimonial

"The advice we received from Arbutus Ridge was invaluable and we are very pleased with their Jumpstart package.”
The owner of an Edinburgh glazing company

Want a copy of the case study? Email case-studies@arbutusridge.co.uk

The Doctor's In …

Would you like to meet up for a chat over coffee about your business IT systems?

Perhaps you are struggling to get yours to work properly and could do with an IT advisor to help sort out some problems. Or are you thinking of upgrading your system, but would appreciate some advice on how to go about it and the pitfalls to avoid? We would be delighted to discuss these and other issues in an informal no-sales-pitch environment.

We are resident most Mondays between 5 and 6 pm at Starbucks - 30 George ST Edinburgh (Corner of Hanover ST). Look out for the Arbutus Ridge sign. Please call 0845 094 8487 if you would like to confirm an appointment, or to make a different, more convenient arrangement.

Looking forward to meeting you soon.

For those of you who are Microsoft users, this article points out 3 quick ways to get rid of stubborn little computer problems. Best of all, you can do them on your own. The article was originally published by a freelance writer named Chris Tull as part of a free information service from Microsoft. Rather than sending you off to hunt for it, I include the text here. Hope you find it helpful. All rights remain with the respected parties.

3 stubborn Internet problems you can fix

In general, PC problems can be pretty annoying. But perhaps nothing's more irritating then dealing with PC problems when you're trying to surf the World Wide Web. In this article, you'll learn to cure your PC's weirdness with the Web.

These solutions deal specifically with Microsoft Windows XP, but you'll find these tips generally work for all versions of Windows from 95/98/ME to NT/2000/XP.

On This Page

You get annoying pop-ups when you surf the Internet

Maybe this sounds familiar? You're surfing the Internet and access a Web page. Suddenly, you're bombarded with a slew of blinking pop-up advertisements all over your screen. Sometimes there are so many, you can't even see the original Web page you wanted to view.

Adware (a form of spyware) causes these pop-ups. Adware is software that displays Web-based advertisements. Adware often installs onto your PC without you realizing it. For example, simply clicking on a hyperlink can load adware onto your PC.

Not only are pop-ups annoying, but they use system resources, thus slowing your PC down. The following solutions provide methods for both blocking and removing adware from your PC.

Solution #1: Install anti-spyware software
  • Microsoft Windows Defender
  • Spybot
  • Ad-Aware
  • X-Cleaner

When running any of these programs, make sure you check for updates. (These programs all have some "Check for Updates" functionality.)

If after running any one of the programs you still find pop-ups coming up, try installing and running all of these programs. One of these programs may catch certain types of spyware better than the others. Between all four programs, you should be able to catch any spyware that may find its way onto your PC.

Solution #2: Block pop-ups with Internet Explorer

Windows XP Service Pack 2 (SP2) contains a pop-up blocker for Internet Explorer. Installing this service pack will prevent many pop-ups from bombarding you as you view Web pages. Learn about Windows XP SP2 and what you need to know to install it.

To change the pop-up blocker settings
  1. On the Tools menu in Internet Explorer, point to Pop-up Blocker, and click Pop-up Blocker Settings.

  2. In the Address of Web site to allow box, type the addresses of the Web sites for which you'd like to allow pop-ups. Then, click Add.
  3. You can increase (or decrease) the pop-up filter level using the Filter Level box.
  4. Once you've made the appropriate changes to the pop-up blocker, click Close.

Here are two notes to keep in mind with the Pop-up Blocker:

  • Hold down the CTRL key while a pop-up opens to temporarily disable the Pop-up Blocker. (This allows you to see a blocked pop-up.)
  • The Pop-up blocker will not block pop-up windows containing confirmation details (such as confirming an online order you've just made).
Top of page

You receive error messages on the Web pages you view

How many times have you been surfing the World Wide Web and received some strange error message.




Error message from a Web page

The good news is that this message isn't caused by anything that's wrong with your PC. The error is with the Web page you're viewing. The Web designer who created the Web page made an error in the JavaScript—the programming language used to automate certain areas of a Web page.

You can't fix the Web page. The best you can do is contact someone at the Web site and let them know the page has errors. However, you can prevent this message box from being displayed. Unless you're a Web designer working with JavaScript, you have no reason to see if Web pages have errors.

Solution: Turn off JavaScript Error Messages

  1. On the Tools menu in Internet Explorer, point to Internet Options. The Internet Options dialog box is displayed.
  2. Select the Advanced tab.
  3. Scroll down the list. Click to select the Disable Script Debugging (Internet Explorer) check box.


    Turn off the disable script debugging functionality


  4. Press OK.

You won't see these error messages again. This doesn't turn off the JavaScript—only the error messages that are displayed when there's a problem with JavaScript on a Web page.

Top of page

The text on Web pages is too small to read

Some Web designers love to torture the public by putting up Web pages with small text. Or, perhaps that's just my excuse for my aging eyes. Thankfully, Internet Explorer contains a useful setting to change Web page text on the fly.

Solution #1: Make the text larger on a single Web page

To enlarge the text on the Web page you're currently viewing
  1. On the View menu in Internet Explorer, point to Text Size, and then click Larger.



    Enlarge the text on a single Web page
  2. If the text still seems small, go to the View menu, point to Text Size, and then click Largest.

This choice works only on a page-by-page basis. The solution enlarges the text only on the page you're currently viewing. The next Web page you go to will have the text back to the original size.

If you're finding all Web pages difficult to read, you may want to change your monitor settings. Check out the next solution for more information on this.

Solution #2: Bump up your monitor display size

To increase your screen resolution
  1. On the Start menu, click Control Panel.
  2. In Control Panel, double-click Display. The Display Properties dialog box appears.
  3. Click the Settings tab. Adjust the Screen resolution slider to one of the following screen settings:
    • 800 x 600
    • 1024 x 768
    • 1280 x 1024

  4. Click Apply. The Display Properties dialog box remains open, in case you need to tweak your screen resolution some more. When you're satisfied, click OK.
Top of page

Where to find more help

If you're having trouble with these or other PC problems — check out the Microsoft technical communities. There, you'll find Microsoft experts to help you find answers to your PC problems. At the least, they'll help you realize that you're not the only one who has a "trouble PC" now and then

Top of page

 

Sign up to our newsletter

Email:
For Email Marketing you can trust

Sign up to our “Better systems for your business” blog

Email:

Delivered by FeedBurner

Better systems for your business blog recent posts